The nurse has now experienced an emotional sense of the patient’s situation and has begun to consider interventions based on his perspective.

https://books.google.com/books?id=LL3h4BF5b5wC&pg=PA25&lpg=PA25&dq=phase+of+sympathy+in+travelbee&source=bl&ots=7LkKumYT9p&sig=jlTjLksx57AV5do-RnNLx4wVSEY&hl=en&sa=X&ved=0CDYQ6AEwBGoVChMIjoGd-Y-UyAIVDpmICh3bmwqm#v=onepage&q=phase%20of%20sympathy%20in%20travelbee&f=false